Frequently Asked Questions | Reserve Party Bus
We accept all major credit cards, (We do require a 3% service charge on all credit card transactions), or cash. You may pay a split payment, part cash and part credit card. We DO NOT accept personal checks.
Please call our reservation specialist for more information and details as specials and discounts can change month to month. We do offer lower rates on our Sun-Thursday reservations as well as 1 hour free on select vehicles with minimum 5-hour rental.
Yes, alcohol is permitted. EVERYONE on the bus must be at least 21 years old. If there is anyone under 21 on board, alcohol is not permitted.
No, but you may purchase a package through your sales agent. You are also welcome to bring any beverages you would like onto the bus. We supply cups and paper towels to accommodate you during your trip.
“No. We only allow cans and glassware because kegs cause large amounts of spillage. This results in excessive messes and damage to the vehicles.
No. All smoking of any substance is strictly prohibited regardless of whether it is for “medical reasons” on all party buses. Any violation will be subject to a $150 fine per occurrence. Smoke breaks can be provided at anytime just let the driver know and they will take you to a safe location where you can smoke off the bus. E-cigarettes and vaping devices are OK.
No. You are welcome to bring food with you but it must be stored in the luggage compartment and consumed off the vehicle.
Yes. Friday requires a 4-hour minimum, Saturday is a 5-hour minimum and Sunday- Thursday is a minimum of 4 hours. Certain events have other minimum requirements. Please contact us for event requirements.
No. Your reservation starts at your scheduled pickup time and your trip ends once the last patron exits the bus. We do not charge for travel time.
No. We will gladly drive you to any club you choose but we encourage you to contact the club you wish to visit directly to discuss table service and entry requirements.
Yes and No. Prom and formal related events do not require a parent or host on board. We do require a parent present at the time of pick up and drop off, and a signature from each minor agreeing to our Minor and Alcohol Agreement. You may ask for a “host/designee” supplied by Reserve Party Bus for an additional $25/hr. This host is a well trained and trustworthy employee of the company that will act as a liaison between the kids and the driver and assist with supervision and questions regarding features of the bus. For any non-prom or dance related event a host 25 years or older is required on board the vehicle to supervise.
“We collect an “authorization hold” for the party bus of $250 at the time of reservation and this is required to lock in the bus for your group. This “authorization hold” is not applied towards the balance due however. The card is not charged, only authorized for $250 for regular events and $500 for certain events to ensure that there are funds available in case of cancellation or damages. (Please see terms and conditions for damage fees).
The Monday following your trip your “authorization hold” will be released upon vehicle inspection. This can take 1-2 business days to be removed from the pending transaction column of your bank statement. An “authorization hold” is the practice within the banking industry of verifying the availability of funds to a debit or credit card and holding this balance as unavailable until the merchant clears the transaction. Once released, the transaction will not appear as a credit back into your account as the funds were only “held” as an authorization and not fully captured.
There are NO refunds on deposits.
Basic balloons and banners are allowed. Absolutely NO GLITTER OR CONFETTI OF ANY KIND. Cleaning fees will apply.
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